forms the eCRM product

E.5 has three solutions largely separately. It is the module group of analysis type and the solution which unites construction function, as for shipment being already started, the time, as for the solution which this time is thrown, in US 2nd it was thrown in.

When this solution is introduced, analyzing the conduct of the other buyer and past buying of the customer/conduct past record, besides the fact that it offers offer on real time it can mount "real time minor" function, to put out, you say that it is possible more optimum offer combining with rule based function and cooperation filtering function.

As for work environment, the database server and the application server HP-UX, Solaris and Windows 2000, RDBMS have become Oracle and SQL Server

Furthermore, as for the third E-mail and the telephone, furthermore the solution which keeps accumulating the information which"interactive platform", is obtained, with all touch points of customer such as VoIP. As for this, it is the schedule which is shipped to 2001 4th quarter.