Saw TEX, renovating after-sales service
system from July

It announced that, saw TEX, the customer principle which it is thorough putting out, takes a second look support and repair system, makes the program work which actualizes the high-level after-sales service from July 1st. Managing the user there is completeness of technical support and the Web support where the texture due to monistically with customer ID is detailed and establishment etc. of 1 weekly repair system in main service.

As for former service support, you say that information was managed classified by means of communication of telephone and FAX and E-mail etc..

On the one hand with new system, past record of all inquiries is managed monistically regardless of means of communication. Because of this, the service operator, while checking the past inquiry and coping and repair contents etc. cross, have assumed that it is possible to advance service support.