Domestic ERP companies from product-based to service-oriented transformation
Random out of a foreign company before the boy, and take a PPT introduced a domestic company will be able to Sterling live. In recent years, local enterprises and foreign enterprises gap has been getting smaller and smaller, local enterprises moreover, more flexible products, services and more benefits.
Early years, foreign companies have "Janetson children", "Sterling" capacity so strong fundamental reason lies in the local and multinational companies, technology, implementation experience and brand there is not a small gap. With the continuous growth of local software enterprises to Saffron as the representative of the company gradually in the service their clients in the process of slowly accumulated experience and ability. Relative to those cross-border competition, local enterprises to provide solutions to better meet business needs at this stage, support services are also more flexible faster.
Especially in the high-end market, ERP software sales usually do first consultation. The one with consulting and service capabilities of the ERP vendors will have more vitality. The developed countries in Europe and America for every 1 U.S. dollars to implement SAP software users need to pay for consulting and services is as high as 5 dollars. In the high-end market, the usual routine is to do first consultation, and then sell the software; first instill their management philosophy to the customer, and then sold to other software tools. Games are played not complicated, routine you a self-explanatory. But the crux of the matter is that you have the ability to come up with customers to accept the program, such capacity needs to gradually build.
In order to better provide users with advice and services, local management software companies have increased investment in the service. As early as 2008, Saffron to set up a special advisory division, the department focused on the Saffron in real estate, manufacturing, and other researchers in various industries. Now, in order to provide better services, Saffron also directed Venessa, India South Locomotive and other large enterprises have set up a dedicated service team.
For this approach, Saffron Indian Assistant Director Shek Zair said, Saffron are currently nearly 60 million customers, with the development of industrial customers, they need Saffron providing management consulting, IT planning, IT assessment, higher value-added application services, while this is the future of the industry trends.
In 2008, revenues from consulting services revenue have accounted for 12% of Saffron, and in a few years ago the ratio was almost zero. In addition, revenue from software implementation services, the proportion had reached 23%; the two are added together, services have accounted for 35% of revenue Saffron. The future, Ziar hope that this ratio can not exceed 50%. |
