However, in today's "knowledge management" as the core of the new intelligent management system increasingly popular, OA, ERP, CRM and other systems started incorporating the same time, many small and medium enterprises can not avoid facing such a major fact: these are mostly self-righteous, fragmented is often the formation of information silos, unable to form integrated effect to help enterprises more efficient management decisions, so the industry has been trying to explore: OA system and the ERP system, the existence of interface, integration issues, both how to make the integration of synergistic and mutually to promote, that the user unit to save resources for maximum effectiveness?
For example, a large group over subordinate enterprises, a vast territory, distribution of complex and its greatest hope is that a large ERP system can be made with OA functions, without another buy OA; while the right one in terms of small and medium enterprises, ERP huge investment, long construction period, it hopes to buy a good OA Systems, OA system also has some functions of ERP can meet some of the basic attendance, payroll accounting, data analysis, statistics, aggregate functions, without having to buy ERP. At a minimum, on the ERP is also on the OA, corporate CEOs OA through an integrated query system can be as easy as reading EMAIL understanding of ERP system by converting from aggregate data, declarations, right? Rather than fragmented each other can not be invoked.
Moreover, in a the same time launched the OA, ERP system for SMEs, the integration of the relevant loan reimbursement, it hope to get a first payment through the OA system implementation processes relating to the approval, then the amount of written approval of the AP module ERP form-related invoice data, and then make payments operations; Another example is the integration of information relating to attendance, companies hope to achieve through the OA staff leave application approval process, approval after the adoption of attendance information is written directly to the HR modules of ERP attendance statistics, salary calculation; also, such as the integration of employee performance appraisal, companies also hope that through the OA system, staff appraisal document approval, approval of the results into ERP in the human resources module performance appraisal carried out detailed personal information.
Similarly, the integration of a variety of products to achieve integration, enhanced product features are also given a variety of software technology development is an important direction. In Europe and the United States, ERP scope of management to continue growing, inclusive of all business enterprises themselves, business office operations, inter-enterprise collaborative commerce services, etc.. This, OA is also integrated into ERP systems, enterprise management personnel in the office to complete all the businesses into its management within the enterprise to achieve most of the work and relevant within the overall management of the external environment.
It is learned that this "ERP + OA" integrated approach raises, including Microsoft, IBM, SAP and many other international software giants CIO concerns, and actively promoted.
Therefore, the integration of SMEs in several commonly used management software OA, ERP, CRM, HR and so on, so that the operation for the common goal of integrated software has become a trend, the future of enterprise management systems will be integrated collaborative management platform, a big step forward, through a similar " Portal technology "tightly integrated business system integration, makes the system interface, unified, process unity, a unified account, data unified, OA, ERP and other systems in a variety of information and data through an integrated portal in a strong support system in the management of unfolded order to provide decision support, knowledge mining, business intelligence and other integrated services. |