ERP implementation of the project is running in the system simulation problems and suggestions
Mark Tyson When will encounter problems, simulation runs are likely to encounter, simulated operation problems arise for the project team is a lucky thing, may Mark Tyson outbreak of the problem can be discovered and resolved in advance. The performance of various problems in various forms, summarized down mainly the following categories:
1, Developing such questions as: the performance of the interface data transmission errors, not timely or does not transmit; report more problems, and the relatively low level test.
2, The user action such questions as: the performance for some end-user can not separate the need for complete simulation of the system to run business operations; for certain business processes do not know how to select the corresponding operation; "end-user manual," No, or incomplete or have been with the actual operation of the system are different, etc.;
3, Business, data, and issues such competence: some unusual show business, business process abnormalities; data issues, including coding, data loss, data errors, the lack of data comparison table and so on, lack of access issues, including rights, permissions errors, etc., are also currently step by step solution, I believe not a big issue, but still need to do the inspection work.
4, Other issues: the performance of the testing process to simulate the use of poor in the list of issues; on-line check list to complete the preparation and follow-up of various modules with varying degrees of detail; the absence of a complete, secure platform for technical support.
To solve the above simulation process is the most commonly found problems, the project team should plan ahead and to do security work, and the maximum to avoid the appearance of related issues, has available from the following aspects:
First of all, the issue of development, we need to carefully key interface function checks, the preparation of a complete test scripts are carefully tested, and needs to do a good job stress tests to ensure that no function missing point, or else after the last line of problems to solve cost will be very. Secondary development of the statements need to invest a lot of testing and use of the amendment in order to meet the formal requirements, and many enterprises in the implementation process are more due to individual requirements, developing a large volume of great test workload, should be organized as soon as possible A special test of the Working Group report, specify the responsible persons, time, etc., daily meetings, focus on reports of testing and refinement.
Secondly, in the user action class issue, describing the preparation of clear, readable manual operation to re-examine "the end user manual", targeted to make changes and additions, and increase end-user self-learning, self-optimization will and capacity; reference to the end-user manuals, business divisions arranged practice tasks, carried out in the training system to enhance exercise self-censorship, Trap enhancement; end-user's operational capability, decided the future of ERP to run the actual results, "into the garbage, out must be rubbish ", therefore, right into the ERP system, end-user operation of the pre-operation examination for posts in order to guarantee the normal operation of the future ERP system up and running.
Again, for business, data, and access issues, the need for an exception occurs in the simulation methods and steps of business processes to summarize the emerging data on the analog conversion, check the articulation of experience and skills also need to sum up; for permission to apply for change and the transfer between systems (development machine to the training machines, production machines), etc., need to maintain sound and rapid response processes, strengthen management, risk-averse.
Finally, the list of issues need to be strengthened with the new and timely tracking, emphasis on problem analysis and processing; for on-line check list should be established on-line policies and procedures in general, based on the increase each module on-line work, a list of all the work set out in the sequence of steps, to claim, work and hallmarks of success, on-line needs to be done all the work of assigned modules, assigned to specific tasks, and then establish a working check list, through a number of Check the same, until all work is completed on-line so far.
In addition, technical support is on the end of a thread of the most important part of a month should be the establishment of specialized organizations; technical support not only for the end-user support, but includes consultants configuration, the beginning of data processing, system operation, access configuration, system transmission record of a range of issues, analysis, and archiving solution, which will be the next Sea Rock Tobacco ERP system uptime guarantee and a strong basis; the establishment of a dedicated platform, expert management approach to ensure the smooth progress of this work. |
