ERP service provider to enterprise customers placed on "knowledge transfer"
Because the delivery of products in other industries are paid their dues in one hand and delivery, in the management of information technology applications is the completion of knowledge transfer, and hence: ERP product delivery in essence, ERP service provider to enterprise customers placed on "knowledge transfer" .

"Knowledge transfer" content should include:
1, Familiar with the purchase of management software operations knowledge transfer;

2, The industry benchmarking business management experience, knowledge transfer;

3, Combined with corporate customers to purchase ERP product management status and management objectives, match specific applications, and ERP product knowledge transfer;

4, ERP customers in the enterprise specific use of the knowledge transfer.

Strong ERP for domestic service provider for ERP is not currently sell, but difficult to schedule the delivery of out of the implementation of ERP, or enterprise customers within a short period can not be obtained from the ERP system, greater value and benefits. The delivery is not out of the core problem is a human issue.

Currently, ERP project is often the object of knowledge transfer to purchase ERP products businesses in the two types of people:
1, Enterprse computing center of the computer maintenance personnel - they can quickly master the use of ERP products;

2, The management of enterprise's core positions - they can based on an understanding of ERP products, combing and improve internal management processes.

These two types of people in enterprises which have a fixed work on ERP projects, the task is to accept a state of mind to learn, difficult to have full of enthusiasm, a strong interest and a positive attitude, and for a complex, large-scale management software, if we expect these people through short-term training can produce dramatic results are not realistic.

Some corporate customers in the delivery of the project, and he come to find the person or rush to send a few people to learn, so the result is: ERP service providers to deliver an increase of the difficulty, cost and time, enterprise customers, while increasing the delivery process a large number of hidden costs, is more important is: In-system delivery, the corporate customers of the staff can not do the system to operate smoothly together, let alone optimize business can continue without interruption.

In fact, an ERP project can not be delivered on schedule mainly in the following five non-controllable factors:
1, First in command does not control (Enterprise customers that ERP is the technological transformation projects, rather than the management of projects)

2, The application does not control target (Enterprise customers are not familiar with ERP products purchased by how well can do for the enterprise)

3, Demand and acceptance standards for the non-uniqueness does not control (the objective of managing corporate customers and management does not match the status quo and ERP requirements - from the corporate customers of the ERP product is not familiar with it)

4, ERP does not control the basis of data preparation (corporate customers to understand the lack of ERP products, technical staff)

5, The implementation of quality control (stationed in the implementation of enterprise customers, engineers, management knowledge and can not effectively address the business management process of sorting out and raise issues)

In the above five non-controllable factors, the enterprise customers side has possession of four, indicating the level of corporate client-side implementation of the ERP that affect the delivery of the key problem. These five uncontrollable factors is a direct consequence of the delay the delivery of ERP projects.

A closer look at these non-controllable factors above will be found by the side effects of corporate customers are not controllable elements 4, in addition to the first is to recognize the problem, the other three parties are companies not familiar with what causes ERP products . Therefore, since companies are not familiar with ERP products side project does not result in control is the ERP projects were not delivered on time and the core issue.