Information ERP selection phase of the ecological chain
Vague to talk about the ecological chain of Enterprise Information CIO's response to it may be a bit too abstract. In this paper the implementation of ERP for example, through the whole process of ERP implementation in the enterprise CIO to talk about the right information in response to the ecological chain, some understanding of the Road.
Needs analysis phase
Companies want to achieve through the implementation of ERP What kind of management goals? This is a requirement analysis phase must be clarified first. Of course, maybe corporate management objectives originally proposed and was not expected to be on the ERP, but when the business requirements analysis and found that ERP to meet business needs.
At this stage, CIO need to face is our own people. Our own people do not understand IT, one of us might be in the initial time of the needs and goals are vague. At this stage, the need for adequate communication through the CIO, so that business clearly aware of their needs, a clear need to achieve. The ultimate goal must be met S.M.A.R.T requirements.
Of course, in this process, CIO also need to fully understand industry characteristics of their own businesses, and enterprise business model, business status (operating status, management status, status information, etc.).
System selection phase
In the system selection stage, CIO probably will begin to face pressure from all sides and challenges. I believe that many people watched "circle trap", and that the parties inside vividly in the selection phase.
1) Party.
As the Party staff ERP know-how in varying degrees, may lead to different perceptions and expectations of ERP. CIO prior to the selection must be involved in personnel selection ERP principles of training and assessment, so that they recognize the value of ERP, what can and can not do. Recognizing the different result in the end to avoid conflict.
At the same time, CIO needs to carefully consider the selection of team composition structure. Operations can not be re-light technology, and more emphasis on technology, light can not be operational.
Of course because the relevant staff for the professional ethics and professionalism resulting from selection problem that requires the company to be resolved from the system. This problem, CIO in the evaluation rules can also be added to the appropriate terms (for example, a core member of a selection panel veto power, etc.) be controlled.
2) Party A related party
Many enterprises have higher unit, or the enterprise's ERP project is funded by higher-level units of investment. This time a relatively strong need for CIO patience and communication skills. We should fully respect the views of all related parties, must also adhere to the principle of self-centered style.
In this case, if the CIO can be the strong support of business first in command, the situation would be much better, the problem will be relatively easy to solve.
3) Products supplier or agent
Suppliers at this stage will use various methods to get the contract. Largely confined to the following several main instruments:
A, exaggerate product features. This situation is the most common. I would like to respond to the means, there are many here will not say much more.
B, client visits. These suppliers will be recommended by customers, said very few products have problems or will not work. CIO needed at this time to find more than a few vendors recommended by customers to understand the practical application of a level. There can be a real understanding of vendor products; 2 to choose the future, if the supplier's products, but also more an exchange partner.
C, to do the work of key personnel. This CIO is to establish the best way to deal with the responsibility of team selection mechanism and communicate.
D, exaggerate product platform adaptability. Some of the company's products are plain, in some degree of support on the platform is not very good, but taking into account the cost pressures Party would strongly recommend customers to use the platform products.
E, the contract trap. This point, it may ignore a lot of CIO. Finally selected suppliers, which relax. And this time the contract is precisely the trap or defect was a recipe for pulling unclear sources.
F, to conceal the cost. Including personnel costs, the latter part of maintenance costs, implementation costs. These require CIO selection of team members a good understanding of the organization, careful screening.
In short, CIO must polish their own eyes, if the supplier doubts about some of the commitments, then we must uphold these commitments written contract.
4) Management consulting firm
If you did management consulting before, and some consulting firm CIO hopes to assist selection. But do not expect the management consulting firm for you selection. The views of management consulting firm can serve as an important reference, but the decision must take in their own hands. After all truly responsible for the selection of enterprises themselves.
5) CIO itself
In the system selection process, CIO will have a tendency more or less. For example, preference for the platform, or a product are more familiar with some (especially the airborne CIO) and so on. CIO at this time need to adhere to their professional conscience, as far as possible to determine objectively analyzed.
As for the implementation phase, operation and maintenance phase of the response to it, there are already many articles talking about this issue, there is not more to say. In short, due to conflict of interests may arise, the most direct means through stakeholder to resolve.
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