Leading ERP implementation. Customer or the implementation of personnel
Who is the leading ERP implementation? Seemingly simple question, in reality, indeed, there are many cognitive and behavioral deviation of the error, as the preparations are on, and ERP project director of enterprise information, do you also have the following problem?
Listen to one fought in the ERP industry for decades, "Clarkson" said: "We are actually on the ERP service provider should be a selling pot to pot and taught them how to sell to others so that you can, and delicious buy pot meals may be authorized by the people themselves do, do it now, we not only sell pot to teach people how to use a good pot, but also for them to cook. As the client's tastes vary, we have in order to meet customer's needs, putting in a lot of manpower and material resources did not say the key is difficult to make in line with customer tastes in food, and we had a very tired, customers are not satisfied. "- This is the current" service provider-led ERP project implementation "of the complaint.
ERP renowned expert Li Tai Yuan said: "ERP implementation characteristics belonging to a single product with the handicraft production, the project implementation process, service providers do not make money, business hard to satisfied customers. So, should a change in thinking, learn about hot pot restaurant gives inspiration it? Hotcup restaurant is only available for cooking, raw materials, condiments, but to leave the customer's own process to complete.
As ERP service provider, it should be focused on providing sophisticated ERP products for customers to introduce industry best practices, training customers to use a good ERP product, in conjunction with enterprise management practice to help them smoothly into ERP product management. But there should be a conscious corporate customers in the implementation of ERP projects prior to the introduction of professionals, so that the internal full-time, professionals involved in the project the whole process, pre-, they can join with service providers to seize the key to implementation of the project to promote the project implementation and delivery, later, they can smoothly receive the system and make operation and maintenance, is more important is: they can continue to optimize their business, let the system continuously for enterprises to create greater value. In this way, corporate customers can truly become a means of using information technology to solve practical problems in their own master. "- This is the future" customer-led ERP project implementation "initiative.
Samule teachers in ERP industry for nearly 20 years, there is a wealth of experience, he studied the application of information technology companies hundreds of successes and failures, personal guidance and dozens of companies involved in the ERP project, he put forward the "customer-oriented The ERP project implementation "is the result of careful thought, there is sufficient reason.
First, enterprises are not familiar with the ERP product is the core of the delivery of the project in a timely fashion
As ERP service providers, their competition mainly from four aspects: the product development, marketing, ERP product delivery and ongoing support services. In this four segments, product delivery capacity has become their core competencies and market development bottlenecks.
The purchase of ERP products, corporate clients, from the start the start the project meant constant inputs, including human, material and financial resources, which are put into either visible, some not visible, from the view of the whole process of ERP projects, products a direct impact on the delivery of the quality of the enterprise information system project input-output ratio, while playing a leading role in the quality of the delivery of products is whether there is a professional enterprise ERP talent.
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