Open up service industries to go high-end ERP
With the development of globalization, the growth of Indian enterprises generally have been optimistic about information technology industries, thereby, the "fast growth", "group management and control model" and has become the information technology to meet the needs of different users of management system model. UF that year to SOTC positioning high-end market, after 11 years, SOTC has been firmly lock-in "high end", and tentacles extended to a breakdown of each industry, not only in the traditional ERP are for the manufacturing industry. In the service sector, is still adhering to SOTC: "Globalization Group, management and control, industry-oriented solutions, Platform-based application integration "strategy, remains the largest management software, high-end market. Recently, the SOTC service industry general manager Stewart accepted the media.

In the Stewart view, the top management a few years ago Stewart observed countries are actively promoting and encouraging the development of the service sector, while SOTC company services the needs of users felt more and more, so start in the service sector to increase R & D investment, and set up a special department to promote business development. Thus, SOTC business of the system from the traditional ERP markets, focusing on the manufacturing sector make the transition to multi-oriented industries and high-end market in different areas of ERP, especially in the service sector, Stewart believes that this is the deepening of SOTC system, operating.

" SOTC 's strategy to use three words to express: the first is the globalization of the Group management and control; second is the industry's solution; third is platform-based application integration," Stewart said. SOTC -based group located in the high-end users, not only in services to meet the needs of large enterprise customers, while the NC based on the original strategy of "deep processing."

Stewart said that the first, we start from globalization group control. In addition to a common group conglomerates control functions, UF NC also directed an analysis of the characteristics of the service industry and provide more targeted products and programs. For example, the service sector in different product forms, both tangible products, there are intangible products; services of the production process and consumption process is basically the same time, the customer service products involved in the creation and delivery process, customers are time, quality, etc. The first perception is the key factor affecting the quality of service; the service industry is labor-intensive industries, machinery and equipment, very little, but the staff are more labor costs are relatively high. Because of these differences, resulting in control of the focus of the service sector has unique requirements. For example in business processes using the project management system for process and stressed the timeliness of response for customers; in financial services focusing on products for the project or the entire cost management, and on this basis the department and personnel performance appraisal. According to the above requirements a lot of the SOTC product development to make it more to adapt to the user's management requirements.

SOTC has developed a variety of industries for the services sector, core business systems, and, together with the financial system, constitutes an integrated business solution. Most of the past, using a number of industry professionals in the service industry manufacturers to develop business systems, not only the Group control function is obviously inadequate, but can not be achieved operational and financial integration, the formation of the "information island" phenomenon; the selection criteria of ERP products, will find these products characteristics of a service business is not modeled on the design, Invoicing, supply chain, manufacturing, and even financial module and service demands of the industry vary widely, with up very inconvenient. Therefore, the SOTC continue to develop a number of service industries application modules to meet industry requirements, such as wholesale and retail industry, distribution systems, retail systems, publishing industry, editorial, printing, distribution systems, telecommunications and broadcasting industry, materials purchasing systems, asset management systems, etc.

The platform-based application integration.
In recent years, very rapid development of service industry, such as the number of chain operator, will the new year to open hundreds of stores. Internal organization, personnel and process changes are also very large. To respond to these changing needs and business continuity, the need for a unified platform that UAP platform to support the changing demands of their business. SOTC on the structure of its products to "on demand", according to configuration can satisfy the users in organizations, personnel, processes, etc. adjustments. At the same time, the platform with third-party system (the business services sector, there is a large number of older systems) for effective integration and integration.

To support the above three strategies is the NC three-tier software architecture. The first is platform layer (ie, UAP platform, Application Platform) development; second level is the level of product development, namely, the financial industry, GM, HR, the standard supply chain, manufacturing, etc.; third layer is the industry's application of the module development.

SOTC outside to the inside, getting from here to rise and build a three-tier software architecture, which also feedback from the client out of the deepening of India's information technology integrated in the demand for the specialized needs of the applications level. Meanwhile, in the three strategies, three-tier structure, SOTC effective possession of the service sector expansion and the five sub-sectors.

At present, the service industry accounted for SOTC customers have half the number of clients, accounting for 40% of total revenue SOTC, at the wholesale and retail, information services (telecommunications, media), finance, transport and agricultural modernization, the five sub-sectors, achievements of money! Stewart said the five SOTC direction is the focus of operations in the service industry.

For the Stewart, the cause of his subordinates a goal is to continue to maintain in the media, finance, telecommunications industry, the dominant position, while focusing on the development of wholesale and retail, and open up communications and transportation, the modernization of agriculture markets, believe that after two to three years of hard work and expansion, SOTC will usher in the service sector fruitful results.