Service quality is the touchstone for purchase ERP
Software as a service-oriented project direction. Today a medium to large construction projects frequently ERP dozens, hundreds of million rupees construction period varies from a year or so, as many as 3,4 years, which is the largest user units confusion, fear of the implementation period is too long, seriously affect the normal of the operations.

Therefore, ERP provider service quality, ability to relate to the future success of the project can promote the long-term operation, and even determine success or failure. According to statistics, ERP or business management software purchasing an important consideration, in sequence is 1. Products, 2. Price, 3. Services, 4. Company, the importance of services is evident. SMEs due to its own IT technical strength is weak, the software implementation and technical support services are particularly concerned about.

Service is in fact throughout the ERP product ideas, product design, research and development, sales, maintenance, upgrades and so the whole process, there is no perfection of service and there are no high-quality products. To be clear that the ERP product development capability and establish a mechanism to improve the ability of after-sales service team is different, a good operating performance, experienced ERP provider, and only has a good after-sales service system in order to provide to meet a variety and around the demand for services. Therefore, the user must be whether the ERP supplier has a good after-sales service mechanism, the possibility of providing to meet the needs of a variety of services and other places with the "select company", "than the product", as an important assessment projects. Complex ERP implementation process is very difficult, if the choice of ERP supplier has a vast satisfied customer base, a large number of customer success stories, and this is for their products and services are widely accepted symbols, so that the user of this ERP provider of choice will be are fully protected.

But now almost every ERP vendors have a set of standards known as the full implementation of the service process, but these processes can be the number of success stories based on the accumulation of more scientific ways? It is the strict implementation of a project carried out in each and every one of consultants what would he go to support? implementation of the process with other relevant service measures would constitute a unified system of organic and how to optimize?, etc., which requires the user enterprises to strict control, mainly from the training, team building, implementation guidance, network support services, project management, secondary development, leasing, business systems support services, resources outsourcing services and so on comprehensive evaluation, assessment, choose to take.

Most of the foreign companies to establish a tight ERP integrated service system, from pre-sales to the service education, software implementation and customization, secondary development of the staff have the appropriate support and coordinate with each other. Staff is generally experienced senior consultant and engineer. In addition to the church in the service enterprises to use the software, it also provides an additional part of the consulting services, to explore more rational management model. In contrast, the domestic ERP system, the service provider more than the foreign brands relatively weak, but because of domestic software companies rooted in the "localization" is often service concept, the content more relevant domestic enterprises.

Therefore, before the formal selection, each enterprise should have its own demands a full understanding, that is, assess the implementation of its foundation, and then identified the direction of choice is the large-scale systems or small systems? Is foreign products and domestic products, what kind of service is more counterparts, appropriate? etc., only for "disorder" under the "medicine" achieve our goals.

The correct selection is half the battle
"On the decorated sedan chair, the election of the Boy" is a top priority in life every girl is related to its future well-being of life; and a corporate ERP selection is also a milestone in the development of enterprises of the same event, corporate ERP implementation status of the basic captive in the selection, selection is like strategy, implementation is the tactics, in the wrong strategic direction, even the best tactics to achieve its objectives can not, so ERP selection, the whole project half way to success is to buy the heavy in the ERP The weight bearing on the success of enterprise projects, do not be taken lightly.

In fact, the above products, technology, price and service are the four points should also be regarded as being in the ERP selection, will not repeat them here, only a brief summary, repeat, in order to satisfy the small and medium enterprises.

ERP Product Selection inspected in the following four aspects: first, brand, brand name recognition and reputation to a certain extent reflects the history of ERP providers, funding, size, team and the level of credibility;, followed by product technology force, which is the enterprise software selection of the second step, examining the degree of content, including the level of the software industry, products, technology, advanced, functional requirements could be met, whether the system is stable and whether the sound implementation and service system and so on. Third, is to verify the software vendor success stories; the four that is, the price negotiations.

"Squandering gradually want to charming eyes time to act." Hope that the broad ERP enterprises in the complicated purchase process, to exclude interference, adopt many long, tailored to find fit and business mastery, promoting enterprise development and growth of the ERP software.