Implementation of the departmental clerks on a regular or irregular intervals on the implementation of the actual progress is compared with the original implementation plan and met the project tardiness should be formally notified orally or via e-mail the project manager and implementation consultant, and urged to take effective measures as soon as possible to speed up the progress of implementation. The project dragged on too long, (eg 10 days), then asked the project manager and implementation consultant within 10 working days to complete improvements to the actual progress and planned progress of the bias control within 5 working days. The failure to timely completion of the correction will depend on the actual situation. The penalty imposed, or even to replace the project manager on the project implementation team members to action and so on.
For the reasons as customers or other special circumstances, need to change the implementation plan, the need for customers to sign a formal "confirmation of the implementation plan to change", and signed by the client project manager, the affix seal the client company (or business unit s), cross-implementation of sectoral Clerk archive.
Project Document monitoring called for the implementation consultancy services in the field after the end of, to a variety of electronic, paper-based services in the field after the end of the document, filing, archiving paper documents, by the implementation of the department clerks, unified archiving management; electronic document by the implementation of the consultant directly after finishing in a timely manner in the project management platform, upload, archive.
The types and quantities of documents submitted should be in strict accordance with "the implementation of consultant handbook" in the requirements document must be submitted, not one less. Optional documents, according to the actual situation of the project can be selectively carried out.
Submitted documents must be formatted in accordance with the requirements of each company layout, the quality of the implementation of the document must reach a certain standard, the implementation of the document the quantity and quality to conduct strict examination, as a bonus calculation an important frame of reference. Quantity and quality does not meet requirements, called for the implementation consultant in 3 working days rectification, the rectification is still unsatisfactory, and should be given appropriate punishment.
The implementation of process monitoring key monitoring the implementation process include:
Communication and work in a timely manner, they consider the implementation of strategies, implementation plans, implementation plans, work items, pay attention to content associated with the client-side communication between staff doing the work.
Do a good job summing up the various implementation plans and implementation of the work in strict accordance with the progress of implementation of the plan project implementation, there is a problem, it is necessary to take timely measures to avoid problems further expansion of the implementation process of the experience, sum up lessons learned in recognition of good behavior to avoid and correct bad behavior, to create a good atmosphere for the implementation.
High-level reporting to customers on a regular basis on the progress of project implementation, completion, the achievements need to high-level customer support, possible risks and measures to convey to customers a clear top to allow customers to high-level attention to the project to understand the project, and provide good support.
Front-line operators to keep abreast of the ideas and attitudes and to promptly resolve the various issues raised by them, do not let the underlying dissatisfaction with the remarks continues to expand, can not let their discontent continued to spread, can not let their voices be sent to high-ears, otherwise We will be caught in a very passive position.
Implementation of the document in a timely manner a variety of filing and tidying-up exercise in strict accordance with "consultants Implementation Handbook" requirements, the signature should be duly signed, the archived file to go well, the submission should be submitted on time.
To strictly abide by the relevant company's management system, strictly abide by the client company's related management systems, in a professional, positive and honest image and work style, to obtain customer trust.
Project manager responsible for dealing with changing customer needs, demand for secondary development of the contents of any other people, including developers are not free to receive the secondary development of customer demand, must be unified and coordinated through the project leader.
Project Manager responsible for client coordination, project management to co-customer comments or suggestions for proper disposal.
Responsible for the implementation in accordance with "consultants Implementation Handbook" requirements for reporting on the implementation of each project, the implementation process of the reports and meetings can be arranged as follows:
Project weekly, weekly to complete the project by the project leader during the project and submitted weekly to the implementation of the assistants or the project management department summary, the main elements are: project phases, major work within a week to submit documents and products, problems and solution measures, risk sharing and control measures next week, and back section of the work plan description.
Regular system, for large customer projects, implementation of the responsible person on a regular basis (weekly or daily) organized and held regular meetings, reporting progress of work, monitoring the process. Small items can meet the actual situation, a project by project leader weekly form to the department or project management work report regularly to monitor the project implementation process easy to manage departments.
Project summary report, the end of the software implementation of the work, should be promptly concluded, for there are industry characteristics, representative of the project, the project leader has the responsibility under the project implementation time, a finishing project summary document available to the market sector to conduct market promotion, while the project in the process of problem analysis, customer satisfaction, the remaining issues in terms of a comprehensive evaluation, the formation of the document to the service department for further maintenance work ready.
For suspension of the project, stalled for various reasons the project, the project manager must be prepared to suspend the project report on the suspension of the project background, project contract situation, to suspend the reasons for and follow-up pending matters with the customer to confirm the signature, the customer side can not be confirmed by the project supervisor or department manager on behalf of confirmation.
The outcome of the implementation of feedback control in order to be more intuitive, the stage of project implementation, efficiency, project quality status and other information, it should be the establishment of project implementation, billboards, so that software companies are able to staff the various departments from time to time, dynamic, concise, comprehensive understanding of project-related information, and according to their different focal points for the implementation of the project to provide the necessary oversight and improvement. Kanak implementation of the project be placed on the company in general more prominent place, so that all personnel can be very easy to
Through the establishment of "ERP project steering," this position, then the ERP project through effective monitoring tools to ensure implementation of the project ERP software companies a higher success rate for the company to bring a real project benefits and the market effect, second, also can protect corporate clients on investment in the ERP project and ensure that the customer's ERP project implementation success. I think that this matter very promising, do not know if you agree with my viewpoint? Welcome to the discussion. |