Oracle Order Management to enable users to more effective customer service, more personalized products and more favorable pricing and order to fulfill the first to take advantage of evolving the Internet to sales and allow customers to access self-service support.
Capture orders from any source
Oracle Order Management for large multinational manufacturers and distributors is very effective, these manufacturers and distributors selling products to other enterprises, and must deal with a large number of orders and from the electronic information sources (such as EDI or by customer orders handlers entered into application software's) order lines.
Oracle Telesales, Oracle I-Store, Oracle Marketing, Oracle Service, Oracle Field Sales and Oracle Trade Promotion and Oracle Order Management fully integrated and interoperable. These applications provide users with a variety of sophisticated built order entry / order capture capabilities to meet the sales environment, such as Web stores and telemarketing specialization, but also enables the user to a single application software accurately and effectively manage the price development and order fulfillment. Provides the user with one that only Oracle can provide the front and back office applications in a seamless, tightly integrated.
Designed to handle e-commerce architecture
Oracle Order Management based on an object-oriented, open, API-based architecture on top of this architecture is flexible enough to support all channels of demand management. Oracle Order Management allows users to exchange of information through the four kinds of approaches to e-commerce, these four methods are:
Order management through the user interface within their own personalized, one-order input
Through electronic data interchange (EDI) transaction processing instruction set extension of the realization of electronic
Through the Extensible Markup Language (XML) to achieve electronic
With other Oracle products (such as Oracle i-Store ™) and client application software developed by an open application programming interface electronic
The use of these methods, Oracle Order Management to provide users of B2B (business to business) and B2C (business-to-customer) order / demand capture and fulfillment application software support, this support technology is an industry leader.
In the order management, API has been Oracle Workflow ™ in the logic of encoding is called. Oracle Workflow control in dealing with customer orders and orders for its various lines occur during the sequence of events. This provides users with maximum flexibility, because when the user API and the Oracle Workflow ™ when used together, not only to deal effectively with the major income-based business processes, but also to deal effectively with each enterprise must adapt to many of the exception-based event business processes.
Reducing implementation risk, lower cost of ownership
Oracle Based on API / Oracle Workflow architecture is highly scalable and customizable. This makes the implementation of Oracle Order Management more quickly and less costly, because users only need to make minor amendments to be able to adapt to its specialized revenue cycle process. Oracle Order Management is to provide the design principles of the software products tailored for the operation and function of the maximum capacity to meet the needs of enterprises, rather than forcing users to re-engineer business to meet the software requirements.
Custom unavoidable circumstances, from the Oracle Order Management provides an open, archive of the API set of extensions to make it easier, saving time, reducing the user's costs and risks. User
In order to use technology developed non-invasive way of an extension of Oracle Order Management modules to help you retain the ability to upgrade later to take full advantage of its investment in Oracle Applications.
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