The status of specific business processes. Need to understand the business process through the project research the status of the current business processes, thus further analysis of existing processes, and further integration and optimization. Late in the project process optimization process requires a combination of the actual situation of enterprises to conduct a comprehensive optimization and integration, from the point of view of business processes to solve real business problems in the process.
The staff at all levels to understand the needs of the project. Overall the project is to serve the enterprise as a whole, but in the course of implementation also need to take into account the corporate officers at all levels some of the requirements, and timely communication to avoid the situation to meet the demand there is a big differences with the expected impact of the implementation of the effect, after all, a poor response personnel at all levels of the project is difficult to evaluate for a truly successful project implementation. In addition, the customer's demand for staff at all levels require careful analysis, some requirements are implemented with the objective of the project want to go back, or is unreasonable, the need to coordinate client-side communication between the project leader seriously.
The implementation for different companies, research information, the style is different, need to research information on the specific situation to determine what patterns, such as: questions and answers, open, mixed type and so on.
The first way is to ask roll, which is set out to answer a series of questions for business people, the benefits of such research information is of some concern to the business point of their own design problems as detailed as possible, finishing the business point of relatively simple, drawback is that business people will easily lead to resentment , somewhat similar to doing papers, but also business people on some issues can not be a systematic description;
The second way is open, the start of the general cite one example, and then business people refer to examples of business of the status of such positions filled in the advantages of this approach is that business people are familiar with the process can be carried out according to their own writing, thinking relatively clearly, where the shortfall is that the user to write the contents of the out of control, on some details of the problem will not make too many notes;
The third approach is hybrid, is a combination of the above two methods, that is part of the questionnaire type, mainly for some specific details so that business people one by one to answer, for some processes so that business people to write open-ended.
The above three methods have advantages and disadvantages, we need to circumstances of different items were used, the main reference to factors such as the pre-understanding of the situation of the project, project personnel with the quality and extent of the project later study the level of detail, refer to the implementation of research the level of staff levels and structures. If the latter intends to learn more about specific business problems, you can use an open, through the research data to understand about business processes and operations of some interest to have an initial understanding of the research process in depth understanding of the business in such a way and causing resentment smaller. Whatever way, the various business units need to be able to truthfully reflect the needs of this sector to facilitate the implementation of the project to achieve the desired effect, to avoid implementation of the project in the wrong direction, as a project manager needs to focus on the need for checks to avoid Ultra-contract content.
After project research is completed, according to the needs of the project, the project team responsible for drafting a project's overall business solution or a needs analysis to determine the implementation of the two sides need to meet the objectives and basic ideas to solve the specific implementation of the follow-up of the implementation process There will be business-specific operational plan as support. If the project is small or do not need to, you can not use. In the drafting of the solution process, the need for strict compliance with the original contract and related technology agreements, to prevent the artificial expansion of the scope.
In the research phase of the project, project managers need to manage a good resources include: implementation consultant, head of corporate business units and key users, business side executives, business side project leader and so on.
The project research phase, the project manager needs to achieve two main purposes: first, to understand the actual business of existing requirements, and thereby the implementation of the guidance as a whole; second, confirmation of effective control of demand does not exceed the original contract or technical agreements range.
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