Study leader of the IT operation, to improve their working framework.
Many companies their IT system as a coordination of information, decision-making, management, strategy, technical framework. When IT function and integrate the company's strategic focus, the business of established processes can be more effectively proceed. Therefore, efficient IT capabilities normally associated with close contact with the company's overall success.
Ernst & Young survey of about 60 companies, these companies performed strongly in the major stock market are very successful business. Respondents are the company's leaders, including chief-level managers, financial and IT systems managers, to explore both a strategic and technical level, the topic of how best to support enterprise IT to the overall success. The findings show that successful companies there are four outstanding IT practices: strategic coordination, effective management, efficient operations, performance evaluation.
Strategic collaboration: successful companies are more likely to IT as a strategic investment, not just technology applications. They see IT on the business strategies and objectives of the contribution can do (for example, the network's long-term planning), but not limited to its role in the operations (for example, the daily support).
In addition, business managers can stand to look at the strategic level, IT. 60% of business managers that the right IT investment and management of the enterprise as a strategic investment. The results from the fact that business managers can better see, planning, understanding the strategic importance of IT, not just be regarded as the normal business support.
The reason why successful enterprise IT efficiency, the key is that it freed itself from the past, tactical constraints.
The IT company's main business processes and the success of initiatives combining IT will be able to fight for more adequate funding, the relevant decision-making can also enter the strategic level. Suffered its importance and concern to upgrade IT with the company meant that the main objective of the formation of strategic echoes, but also the promotion of IT to assume a more important role.
Effective management: successful companies are often committed by the management of IT to foster stronger, more efficient IT function. A formal IT management program can help achieve IT process maturity within the system, and accordingly to improve its operational efficiency and resources to invest in more strategic work.
Successful companies will ensure that the Board of Directors and IT-related decision-making influence. Want to impose a reasonable impact of IT, the Board must possess several key qualities, including: a full understanding of IT projects, for major IT decision is decision-making power, the ability to change or affect the company's overall influence of the IT project.
A formal IT management processes contribute to the value of delivery, helping the company overall strategy as the background to monitor the IT practice of expected return, while focusing on cost optimization, project control, process framework.
A formal IT management processes can also help businesses deal with risk management issues. Risk management requires risk awareness among senior executives have a clear understanding of risk-bearing capacity of enterprises, and enterprises face significant risks of transparent management. IT management through operational analysis, IT asset protection, disaster recovery, continuous operations in support of enterprise risk management.
Successful enterprise IT management process, including resource management, namely IT investment of resources, use, distribution optimization and IT services to enhance the ability of the enterprise. In order to properly carry out IT management, successful companies need to assess all aspects of a planned hardware and software, step by step for skilled staff training and retraining to develop a clear and consistent procurement policies, pay attention to the standardization of the infrastructure to maintain service levels.
Efficient operation: When a successful enterprise, as IT as a strategic inputs, IT can also generate revenue and cost savings to achieve the twin objectives. In a strategic look at the success of IT enterprises, 70% more likely to be from the IT investment and management of access to income-generating opportunities. Most service-oriented enterprise that IT is an enterprise income-generating work. Profitability of the business to enhance the success of its internal operations to improve the efficiency of close contact, which include operating quality, service delivery, the face of the capacity to respond to market demand, company-wide communication and other areas improved. Enterprises through IT service delivery capability to achieve progress in upgrading of service delivery while also achieving significant cost reductions. These reductions through technological advances are often replaced by manual operation, to remove unnecessary and redundant means of technical processes achieved. Thus, with the work of strategic IT programs and systems, IT work planning, cost control in these areas can be well achieved. In addition, the use of business planning model to carry out IT work to perform more complex enterprise IT projects, and thus in the company's financial and operating on a larger harvest in return.
Successful enterprises by means of the use of IT processes to consolidate and make it standardized to keep themselves better able to focus the company's key strategic objectives. If the IT exist in isolation in the enterprise, will lead to out of touch, confused, and sometimes even a strategic defeat. Throughout the company-wide consolidation of IT power, to adopt a more consistent style of carrying out IT work, which enables enterprises have a great harvest. Standard internal platform for enterprises to achieve IT planning and strategy with business strategy and unity of purpose.
Performance evaluation: products and services in market demand for the degree of the distribution of the efficiency, return on investment received, which can be used to assess the success of the enterprise. Nearly 40% of the successful companies indicated that they would on a regular basis in accordance with internal standards, third-party independent evaluation, customer feedback self-assessment. IT in the enterprise to play an important role in self-evaluation, and support enterprises to respond quickly to market changes.
More in-depth understanding of their own successful companies in the market's overall performance. This understanding to enable them to changing market conditions quickly respond quickly adapt to changes in customer needs and groups, adjusting the manner or direction of improvement of customer service.
However, more than half of the successful companies that the board be able to better understand if the company's business and performance, will benefit. IT support and corporate performance assessment more closely the relationship between the work, IT in the company were recognized more efficient.
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