A large number of SMEs in the size-fits-ranked irresolute a popularized version of management software before, or forced to "literally" popular version of the software to adapt to so-called "standardized processes and standardized module", or "reluctantly" to pull out more of silver to buy the developer's "one to one" secondary development services. This customized service prices and sometimes even higher than the software itself. It has been said: "SMEs do Informatization is seeking death, will not do information technology is waiting to die."
Indeed, for most SMEs, like large and medium enterprises, as the organization of professional technical team, to spend tens of thousands, hundreds of thousands, or even a few million dollars to buy a set of software is not very realistic. In the enterprise development process, a one-time investment is too large will bring a heavy financial pressure and a higher investment risk, not to mention the software also need to pay high maintenance and management of staff salaries and training costs. These problems are virtually raise the threshold of information technology by SMEs, enterprise information technology needs and the status quo had a great contradiction. On the other hand, a large number of SMEs in the size-fits-ranked irresolute a popularized version of management software before, or forced to "literally" popular version of the software to adapt to so-called "standardized processes and standardized module", or "reluctantly" to dig more of the silver to buy the developer, "one to one" secondary development services. This customized service prices and sometimes even higher than the software itself. Nevertheless, developers are reluctant to do so more often secondary development on the grounds that "process is not standardized, service difficulties." It appears that the popularity of size-fits-version of the software seems to be a cash-strapped small and medium enterprises fate.
Information Status of SMEs
All along, many SMEs are engaged in even a basic maintenance of computer hardware and software professionals at all. With China's development, computer and information professional college graduates increasing, some companies have begun recruiting computer science undergraduate and college students. Nevertheless, the need for SMEs to the boss for these people to go alone to build a computer information technology department, or cultivating a chief information officer, CIO of what remains is not very realistic.
Flexible SME business is well known (small boat turned around and chant), not only differences between the different companies, that is, the same enterprise, there may be different before and after. For example, a company six months ago are furniture, six months after the switch to selling wallpaper, or foot-three months ago, three months later was converted into restaurants. Business has changed, which may be followed by change management processes, such as the receipt formats and management reporting, more complex is the management process changes. Flexible operations on the impact of enterprise information system is obvious, the business has changed, had to change their information systems. However, the influence of a larger enterprise information is the changes in organizational structure of enterprises. Some SMEs in order to become stronger and bigger companies, like engage in expansion, and some upstream and downstream to the expansion of the industry, while others are simply out of the Bank to the expansion of the real estate and other popular sectors. There are a number of small and medium enterprises, like ourselves, hey presto, doing the same business has created 23 similar companies, it seems ready to close one of the 12.
Information is also a lack of funds for SMEs-known secret. One scenario is that the enterprise itself low profits, funding constraints, engage in information technology significantly stretched oneself. But this kind of business if the information is done well will lead to companies to reduce vulnerability, reduce costs, improve efficiency, and even to give businesses a timely help; the other case, the enterprises themselves are run successfully, profits are high, business is not short of money, The problem is business owners are reluctant to pour money into the information construction. Were using this kind of enterprise information systems, once the boss personally feel the information in the extraordinary charm, often in a short time to change the attitude of enterprise information, and never willing to look at more carefully, and even to the late commitment.
SME informatization 3 Hom
No talent, lack of funds, operational and organizational variable is in the SME informatization construction lie on the road three major threshold. In particular, lack of funding for SMEs and business organizations, and changeable, so that those who wish to enter the high-profile information technology market in small and medium enterprises at home and abroad a large software company in an awkward dilemma.
On the one hand, the software company's lack of funds for SMEs to adapt to the status quo is bound to come up with low-cost systems, downsizing a large information system or ERP system, the introduction of the so-called Small Business Edition, which version of the downsizing by business organizations, SMEs simply changing a bit like children's toys like, not fat fat, that is, misfires, white elephants, like anti-aircraft guns to fight mosquitoes is not only a waste of resources as not many small and medium enterprises, and the results are poor, it is difficult to apply in practice up. Enterprise management software or ERP has ups and downs in 10 years, is there any one dare to say their ERP software company has been good and provinces to adapt to the SMEs?
On the other hand, the software company to meet the diverse needs of small and medium businesses the organization had on the information system or ERP system, and even secondary development of tailor-made, so that software companies will be substantially increased operating costs, while the small and medium enterprises do not simply assume This effect is also unwilling to undertake the secondary development costs. As a result, software developers and SME users with such a stalemate with each other, either to eat dirt and small and medium enterprises, in the case of passive Minato, and the use of developers of so-called universal version of enterprise management software, either the developers in a difficult bargaining, the reluctance to forced custom development or redevelopment. More small and medium enterprises in the spectator's position, this information thankless hard work, a lingering fear.
SMEs do not have talent, lack of funds, operational and organizational variable, so a big headache for software companies, but more vexing matter of fact, or has information of interest to small and medium enterprises companies themselves. If you engage in according to their normal routine information, before the formation of the company's computer information department, led by the Information Department to purchase computer hardware, network equipment, construction, LAN, and then purchase or develop software applications, eventually forming a set of decent, ultra-enterprise-wide information system, such an approach I am afraid that a considerable number of SMEs are unbearable.
SME information there is no demand or can not meet the demand?
I once had a boss of a furniture manufacturer of information technology chat things, I feel there is no demand of SMEs to information, did not expect the boss says: No, there is no demand, but our software did not good enough! I do not doubt solution and asked him how a law is not good enough? He said: The key is not "Demand Change"! I asked him, what is meant by "Demand Change" it? he said, the ideal "on-demand and variable "Of course, my business in accordance with the specific situation of custom development. I think 100 percent of the custom development, of course is impossible, in fact, unnecessary. In that case, the cost is too high, the time will be delayed very long, whether it is software companies, or SMEs, are not stand. However, whether the SME information in a standardized management software platform, as far as possible on the limited adaptability of custom development? After all, the scope of SME business processes and most of them are the same, nothing more than the type of financial Invoicing supply chain management, coupled with a complex point on the production planning and e-commerce (such as an online order) like functionality. In addition, the SME business processes can not be as complex as the large and medium enterprises, need to monitor hundreds of data points, hundreds of people needed to use the same software to have dealing with a business. Such a complex business process is not what we had to discuss small and medium enterprises. In fact, SMEs are not the same place where information is mainly reflected in the invoices, statements and the management of specific business processes on. If this part of the software from the entire platform to be customized was spun off, then the burden of software companies will no doubt greatly reduced, at the same time meet real customer's individual requirements, to ensure that every small and medium enterprises are "on-demand and variable "! Later, and the company's maintenance staff to visit more customers and found that the changing needs of users really are pretty fast. Mainly divided into three categories, first, changes in management processes, for example, a person dealing with the original business has now been changed by two people to deal with, the original do not need to review the operational aspects will now need to increase auditing, etc. Second, the document format, or in need of change add a new document, the three statistical methods is a project or report changes or need to add new reports to enhance decision-making more scientific. These changes give us the so-called experts think that's reasonable, but many of management software, in fact, were unable to meet customer's business resulting from rapid change due to individual needs, the software company's second development asking price is too high, scaring off the Many small and medium enterprises interested in information-based owner! Doing management consulting and application software over time and found that intentionally or unintentionally, we always stand software or management software perspective customers is reasonable. Ineffective if the customer's applications, we are always the simplistic assertion that the client software, do not follow the "standard process" using result, as if the process according to our customers who use all that is needed. We have always instinctively that the representatives of our software is "advanced management processes and advanced management model," information technology SMEs "standardization version" should be "literally" is our management clients and not the software itself! In fact, customers in China, such a special competitive environment does have many who do not regulate it very competitive management methods! Thousands of different SMEs are at different regions, different areas face different the business environment and different local conditions, how could all use the same model, with a solution to "cure" mean?! Our management software customers need to support their unique management approach, we need the management software "Demand Change"! Some management software in order to meet the diverse needs of our customers, to a certain extent, support for multi-process or multi-service, through a complex set of parameters to enable management software to adapt to different process management model. However, not to mention the complexity of managing the software itself, to a limited software out of all of the management model outlined how can that be? Moreover, customer's unique document format and statistical reports is simply not standardized! Also some management software, customer invoices and even support the format and custom statistical reports. Through the management software provides specialized tools, customers can to a certain extent, to modify or re-define their own document format and statement formats. E Lu wind has provided such a custom tool. But the practice shows that the user almost no one will use the software did not even know that there is this function. Us to reflect on: This custom tool surface increased the flexibility of the software, so that customers can personalize their own with limited modifications and adjustments, but the actual operation of them is indeed too complex too practical. We are in fact small and medium enterprises is to end-users think the software has become value-added service providers, so that instead of the end-user personalization software, we do a secondary development. Just think, we face a number of SME customers can EXCEL spreadsheets and SQL database statements to play to consummate such a measure? Also not be allowed to mention for security directly to customers in the database. If our customers can take advantage of electronic forms and SQL statements to carry out the daily management of skilled, customer So why bother to spend money to buy our application software?! We obviously think the level of the customer's computer was too high.
"Concentrated" in essence are not all
Although the information is the necessary means to the development of SMEs, but SMEs and large-scale enterprise information information-oriented path is completely different. Pairs of very limited size and resources of SMEs, they can not, as large enterprises, as the establishment of a large IT department to build their own independent data centers and a complete network of IT operations, and to ERM, CRM, SCM, ERP, etc. a one-time application system build up - and if so, the high IT investment but will restrict the development of SMEs. Therefore, the SME information is bound to be low-cost inputs, and carried out in stages, not overnight. The status of lack of funds for SMEs, many software companies, especially those with large and medium enterprises as the main target of service software company, through the downsizing of large companies to develop information systems to launch the so-called Small Business, such as remove a number of modules, reduce the complexity, reducing features, etc., it seems, "are concentrated essence." Although the purpose of information technology for SMEs and large enterprises, are both for business services, creating value, but information is not a single small and medium enterprises! Developers, enterprises should be based on industry background, regional characteristics, the different trend of marketing and as well as different small and medium enterprises of their IT the construction stage of development, to build a diversified and in accordance with the needs of SMEs in their own solutions. SMEs really need is tailored specifically for their individual solutions, rather than high-end products simply cut and reproduction - is neither a simple combination of high-end products, nor is it large-scale enterprise solutions in a simplified version of. SMEs often a mistake is: choice of investment is too complex and high performance software, as well as beyond the actual needs of the enterprise. Complicated operation, a complex process, but those extra features to the enterprise has brought an unexpected loss, the expected return on investment within the foreseeable future, the result is a great disservice to the small and medium enterprises of information technology initiative and enthusiasm. In fact, the SMEs need is the rapid achievement of its business management and the necessary customization, product flexibility and ease of use is the focus of their concern. All these are "condensed version of" management software, stretched, stretched.
Version of management software, the embarrassment of universal
The initial management software are for certain specified business tailored. With the popularity of applications, developers gradually abstract customized products into a common management software products, because "easy to use and standardization", commonly known as the popular version of management software, or "cabbage software", its core values are the same, namely, "low-cost and standardization. " To be fair, popular version of management software in the SME promotion and popularization of information technology played an important role in the process, contributed. However, today's market environment and the user's application is clear: the rigid constraints of the generic product has the user's use of popular version of management software, small and medium enterprises can not adapt to the user's individual requirements, the user really needs is a flexible, personalized products. Software company that has stubbornly believe that management software is still in the popularity of the Model T era, not only is the industrial phase of misjudgment, but also ignore changes in user demand. Information on the SME bosses mind, they certainly hope that a limited investment, through information-based means of adding value to the broader chain to go. However, the popularity of size-fits-version of management software to small business owners are often more suspicious of their information technology investment is worth. The reason for this embarrassing situation, first because of the size of SMEs, large users, developers tend to standardized products to capture the market for new users, did not do too much long-term interests of users into account; 2 is due to small and medium enterprises Information barriers to entry is low, more vendors into a homogeneous competitive context. Once a "simple, easy to use, low-cost" as the biggest selling point of popular version of management software, as the boss of SMEs to seize the hope that IT product "easy to use" mentality to "user-friendly and cheap" as the appeal to "general and standardization "as the means to market in the early 1:00 and bright. With the maturity and development of small and medium enterprises to manage software applications further in-depth, more and more employers are realizing that just having "user-friendly and cheap" is not enough, SMEs also need to do to enjoy such as medium-sized enterprises developer "on-demand and changes," the personalized service!
Management software platform-based, client application personalization, secondary development of normalization
SMEs in the present for either the popularity of fixed-size-fits-mode version of management software, is either costly "one to one custom development", without which two passers-by seems to be no better way to go. If SMEs choose popular version of the software requires appropriate secondary development of personalized, they had to bargain with the developer, even if reluctantly agreed to developers, the cost often be high and time is often not be guaranteed. Why is the general reluctance to second developer development? Aside from the small and medium enterprises generally low-cost information technology and secondary development of a huge amount of work aside, technically speaking, the developer can not be if the customer's individual needs as appropriate isolation , the customer will be personalized to the design and the stability of the entire system and cause great distress, as well as difficulties in the future upgrades. Moreover, the dealers generally do not have the ability to customize the customer's needs all the secondary development of treatment must be fed back to developers so that developers will pay and return to face disproportionate risks. This is the developers preferred customer choice fits the reasons for the popularity of software. However, with the increasing maturity and awareness of SMEs, the pattern fixed version of the software more and more popular shows of its backwardness and non-adaptive. The customer is king of the times, customer demand is a silent command. Personalized customer needs management software, the developer must provide "on-demand and change" management software.
Then, in the standardization of products and one to one service, there is no third road, both to meet the cost demands of SMEs, but also for SME's "customization needs"? The answer is yes. Demand is the key change management software platform, meaning basic software business management software to migrate, in this based on the customer's individual requirements and the appropriate underlying software isolation. As the customization does not unduly interfere with the whole system and destruction on the one hand to ensure the system stability and reliability, on the other hand allows customers to personalize expansion possible, but this customization is the entire infrastructure software integration together. Future management software should adopt a "standard + personalized" or "generic + custom" mode of settlement. Developers need to provide customers with no difference in standardized products, but also provide personalized secondary development services. Even if customers do not need a moment, at least have this secondary development of the interface and capabilities. Only such "generic + custom" or "Product + Services" application mode can be a real solution for SMB customers at low cost under the conditions of individual needs, through management software platform to achieve the client application of personalized, secondary development of normalization would be needed for SMEs "Demand Change" implement. Stereotyped information is not destined to small and medium enterprises
|
