The SaaS product of the most important thing is to consider the security and load, as well as product maturity; so product selection on the SaaS model should try to choose Zhizuo service providers try to avoid the project-based product installed into the external network server under a hiring mode operated products.
pre-sales services and after-sales service support:
SaaS Service provider customer service on the trial, it should be and official users enjoy the same services, including products, patient explanations, for rapid data access, for continuing service commitment, all of the features are all open and formal customer the same as equal treatment. For users in the use process, to provide uninterrupted 24-hour hotline service is also very necessary.
From a service perspective, if the SaaS is the main business service providers, the service can provide a comprehensive and ongoing technical response, timely resolution of customer problems encountered in using the product.
To assess their safety
SaaS services, security is the most valued customers, service providers focus on security is the responsibility of the user can learn the following aspects:
The transmission protocol encryption -
First of all, SaaS products depends on the protocol used is https: / / or general http://, do not underestimate the s, which indicates that all the data in the transmission process is encrypted. If you do not encryption, online there may be many "sniffer" software can easily access your data, or even your user name and password; in fact a lot of chat software online accounts had been stolen, mostly "sniffer" The "trick" the.
Second, the transport protocol encryption will depend on whether the full encryption, that is, the various parts of the software is https: / / protocol to access, there are some parts of the software only went for login, this is far from enough.
The server security certificate -
Server Security certificate is an important identity of the server user identification mark, and some non-formal service companies did not use global authentication server security certificate. Users of the server security certificate to confirm that the server is indeed a user access server, you can rest assured that at this time to enter a user name and password, most of the bank card password is leaked by "fishing" Station catch on.
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