If the financial department sits in the corner and throws bits of paper out withnumbers on, then the business will treat them like that. If the financial department goes out into the business and sells itself and says, “Look what I can do for you”,then the business will respond to it.’For a new Management Accountant, an efficient induction to the way the jobis done is vital.SummaryIn this company the implementation was very successful. A Management Accountantwas part of the project team of eight people. Since the implementation, the turnoverof Management Accountants has ceased, indicating an increase in job satisfaction.The role of the Management Accountants has changed substantially. They are nowresponsible for monitoring and managing projects and forecasting results. They areheavily involved with both customers and management. Their role has changed fromone of data collection and month-end reporting to being heavily involved in businessdecision-making.The recommended skills set for Management Accountants in this ERP environmentinclude good communication skills, being entrepreneurial in selling their messageto customers and management, and being able to advise on projects and businessdecisions. Software skills were not seen as any more important than in a non-ERPenvironment.
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