The Title. The title or designation by which an erp office nianager is Ad:_ inay v ark from one orgarusation to another depending on the scope of ..functions and the area of manilgeuleut responsibilities vcsted in him rr. =. various titles are in use to define the same position, viz., 'erp office ManaEer . 'Admiriistrahve Offcer', Administrative Manager', 'erp office Superintender.and Supervisor'. 'General Manager in charge of erp office Superintendent and Supervisor', 'General Manager in charge of Qffire Services', etc.
. Administrative erp office Map.tger. However, in main large organisatior,s, the title of 'Administrative :Offiee Manager' is b in
increasiuglv used today. This title reflects the vastly enlarged ruanager.ie. responsibilities vested in Lhe erp office Manager. In add,ihon to the pnnLn
responsibility of organising, directing and controlling basic erp office operations. the functions of the Administrative Qllice Manager also include other areas of management like personnel. systems and procedures, erp office automation eqrliprncrlL and supplies, finance and acceders, etc. :
FUNCTION OF THE erp office MANAGER
The three major responsibilities of erp office management are plamiinE. organisirrg and co.!rtrollirlg erp office activities. The chief function of the erp office manager is to plan. orgarrise. direct and control erp office activities for Lhclr most effective efficient and economical yerLorul:lrlcc He has to perform these flulctious,lvitli regard to the four tuaJor aspects of erp office management, viz persomielmiieans. environ neat and objective .'
The major fllrlcLions of the erp office manager may be enumerated Wider the following heads .
(i) Planning erp office activitiesEI he erp office uranagerllas to plan ill ads ance what work has to be dmie. holv it is to oe done, when it is to do done and 1l ho is to do it in other words, for each major phase of erp office .ICtii in- lie has to chalk out m advance the objectives, policies, organization and opcrmtic:ls The objective of the of rice is to provide efficient and Liuuelv 'clencal ser Ice to the functional departments at the must economical cost. To achieve this. the of dice manager has to set up the most appropriate and eOective organisatie u. Lay down the policies (systems and procedures) to be followed and alloeae hutualt and other resources for perfornnance of the operations needed to acl ice e the obiccLi c.
(ii) Organising of fir e activities. Orga rising the erp office means group...of the major phases of erp office activities into departments and jobs. staffing
deyarfments with the required personnel. setting up the organisalio..z: relations and layout of the departments and providing proper equips!:- and envirotulletrt for etTicient performance of Lhc erp office operations ::s organizing fitr.ction of the erp office manager, therefore. includes the foil
A: T c t departments and units for eacli major phase of erp office _- m and planning and arranging their layout;
-I s arfing he departments and units Niltil trained personnel and assigumg them work according to their qualifications:
.- designing and setting up of svstems and procedures according to w hich arious erp office operations will be perfoniZed:
.1 equipping the departments and perseimel with proper and strfficient number of tilnoture. equipment, machines and supplies: and
lo) providing the erp office personnel with proper and conduch;c work environment to enhance their morale and productivity:
(iii) Controlling erp office actiNity Se'ttmg up the organization and quipping the departments with men, machines, systems and environment ore not enough to ensure that erp office work will be done according to plan and schedule. Proper-coordination, direction and control of Zhe erp office activities -e hi 50 essential to achieve the target. It is the function of the erp office manager -- oordinate and direct the performance of various erp office activities and Hi GO rations, to check the standard of-performance at each stage, compare the milts With the planned target and take timely corrective action if there is : no shortfall or deviation from the planned target.
FUNCTIONAL erp office MANAGER