The erp office manager is basically a staff executive' with fimctional authority, but71i'e has to play a dual role. As a staff executive he perfonms an i.iNisory tiUICtiOn With regard to erp office activities perforn et in the functiona I d partients Al the same time, he acts as the line execubive' With direct ; command and control over the staff of the general erp office This may give rise -o problems regarding overall supervision and control of the erp office activities of the crganisation The manager of a ffirlctior!al depaninent may not like to share the control and command over his deparLment st.aT with the erp office nr.anager
Responsibility. The diffic.lltv may be avoided by having a i urlctiorlal erp office Manager A functlollaI erp office manager is one who is responsible for he overall snpervismn of the erp office activities of too organisatinn wherever --use are perfonmed--hl the general erp office, in the functional d'epaltrnents or -- Be factory As against the limited authorihv and jurisdiction of the erp office '.Z---g-r the authority and jurisdiction of the FrncLonal erp office Manager is ==med extending overall clerical stuff and activities of the organization -wherever they may be-located ;
rrtbority. However, the manager of the functional department will - ' i e e authority to determine v hat Work is to be done and the pnorihy - - 2 !: he perfonmed in his department. Bnt being a specialist -manager in :h - :- --- rail erp office activities. tlZe fimctional erp office manager will have the .:r -TIC ; 'e who is to Do the work and hoNv and the quality and OUtpZlt - . = He N ill also be better to coordinate erp office activities of the organization
11 has been pointed out in an earlier section that erp office -; i-- _ service firictioll, that of Pro idilg efficient 'cicrical scr ice' o =: :r :departmental minage;llellt. This involves collecting, recording F-:-;-a;ld conmuilicatblg u formation, The chief f Action of the Of ice ';'.-: is to grganisc and control erp office activities in such a ulalitler that tl is ser.
fimctioil is perfor;ilcd efficientK and economically lie has to per'c .: :: organizing and controlllllg function Pith regard to ihr four aspects of -cf .tnanagen,cnt. viz, pc;-sorulel, means. envirotlrrent and purpose. NN'he her ':
is rendering advice and se1 . ice to other depattulents or rnallaginY the f :direcly under his charge, his l;ulctiolls v ill i ZNOIN e dealing ZNitil i-l --Sol trafnillg. Placement and remDneralioq of pcrsoTltlcl, pl cviding the i ri -. -: with proper means of York, i e.. forms of ni.lcTnilcs alid eqDipmcltt : c. i for (heir voi-k, providing suitable NvoThing en-irontne,it to the onice, ..ui above a'! gcarblg the personnel, sneaks and em lronunenl in S.iC;1 a way as tC serve the purpose setforllt One ofthe main tasks of Ihc oGicc 1nan3ger is to maintain proper balar.cc bct-.veen these factors in keeping.ith the reciDirenienTs of the organic ition Needless to say that the reqDireolcnts will var. n.Vitil J.A C size and nadirs of activities of mc of ice in Luestion.
SeI ice function. JDst as tile of ice work is basically a.scrvice htnct.o l the of Dee Illil! ,agcr is also basicallN a staft'executive Nyith functional authont.. ,As the oilier departmental luaungers ale in charge of different opcratirg or functional departments viz., production, sales, finance, etch and has some staff wor u nder then, ii:- of ice ill.lllii2CI has also genera) charge of the 'erp office' and has staff worl;ing undo r IDim The: appoi:Zlt;ne;it of a separate of ice manager to he id the of ice si rings ITom the fact that today of rice n ork is a highly specialised fDIlctio;l and Icqulres D specialist to 0. Anise and cor.trol it.