The part of the erp office, The following are the advantages, Advantages of centriltised corrcsltmndencc

The part of the erp office to organise the centralized ---e--. rdence section finder an experiettced and qualified supervisor, who = 'i hen be entrusted with the jobs of handling the nails in the section itself 1-! tots naN he will bereiieving the functional departments from the -- ;po n sibllir. of bandlin g the mails w ho I. ill then be devoting their t inte and energy in other important departmental matters The lob of a centralized correspondence section shall be:
(i) to receive all Letters, '
(ii) to look wpthe necessary information in the d. p-rtt!e t cotlcerned.
(iii) to draft, to get approval and sigtlat ire find to send all the replies; and
(iv) to follow lip,
Advantages of centriltised corrcsltmndencc. The following are the advantages of a centrMised correspondence section.
(i) Standardised dealing.
(ii) Unifornitv in dealing.
(iii) Availability of experienced and trained sta f.
(hi)' increased output because of ulliforn sty, standardization and experienced and well-tramed staff
(I ) Contitluity of policy and approach to customers and others with whom the erp office is in correspondence.
(I i) Acqnisition of intimate knowledge of customer's a and other's requirements, sliortcomings. lis dislis, etc. which help in, establishing a close relation thereby rn building goodwill.
Disalvnntages of centralized correspondence. However. everything is not in favour of centralized correspondence. it lacks also and hence the dlsadvantagcs. nhicll are as enumerated below:
(i) I Interruption in Idle fimction i rig orconcemed funcbonal departments by the staff of the correspondence section for obtaining the informations ol for verifying, chec etc. Thi s mav be frequent and ma become a cause of irritation as well.
(ii) Loss of time and delay because the correspondence section cannot work on its own. Drafts are to be approved by the concerned functioltal departments. Tltey are to be signed by the concerned departniettts. A frequent reference is possible. This n ay also become a cause of unnecessary irritation and therefrom friction and straitlcd relations may deN elop
(iii) WeaX and sometimes inaccurate correspondence. This . En of simple reason that it is not expected from the corresp= - e- staff lo know all the tech nice lilies. The section corresponded _ : the basis of second-haud or so to say borrowed knowledge r. - _ sometimes may not be sufficient enough for techn ;_ correspondence