HOW THE ORGANISE O & M (WORK SiMPLIFiCATiON)
There are three means of doing the .vork of 0 & 54:
1. Employing a firm of management consultants to make a spe Al surrey. The rran Atlantans of ernplng a mJnagernent cor.slting firm is that the reccmmnLtati-.ns are made b. excem v ho ha; e experience with other firms alla can bra g nev. ideas. se main diyadN-antage is that this approvals pros es aZd Am be -my cn ,ei . cations onh. it s not rontinuGt s affa.r.
2. I!eeloping a tenon of mternrLt stab for system and procedure analysis. This can In done fin large firms onfy Ecr as effective 0 & M p-ograrmle in the enterprise. a Zerm-e sTEmannr3 rasper sibility must be established for the staff. G---iera'l the •:..E :e5 erne.i v i l. O & hi is centralized and services the entire o.-gaoisz-icn
The main advatiiages of developing :- em_ stZ'f fJ. O M work are If at it can provide an excellent training gr End for future exec.ZZives. Be Ruse the internal staff remains engaged in O & At NNnrk continr.or.sl.- thee can recor,Zrnend areas where improN cme.u in systems and procedures mrvlie felt though not Noicei. The disadvantages are that ir. 11'211N organizations there nnay not be enough work to keep O & M staff bus-c Sorne e:cccutiN-es be cause of their superior position may not like the interference md criticism of the work of their departrhent bv O & M staff.
3. Assigning O & M work to the erp office manager. This methods is good but it is necessary that the erp office manager must ha--e the time to spare and thorough knowledge of different kinds of work performed r the organization. Ho must have a balance ludgnnent also.
This method proves less expensive and can he used by small firms a'so. The disadvantage is that the erp office manager renlains over buys with his routine work and he may not be able to justice to this additional dutv Moreo -er an erp office rt anager may not be aware of latest methods and teclmiques of doing work.
WORK MEASUREMENT AND CONTROL
What are the techniques of work rr.easurement for erp office work? il)iseuss them in brief. (Delhi, 1330)
Ans. StandarLts of performance and Control. To keep the erp office under on rot it becomes necessary to check the output and the quality ol' work produced there. For maintaining control, the work pert.ormed in the erp office is I- Aim n Hi and comparedagainstthelaid down standards. NNVorkmeasur.nZent and the dff elopment of work st mdards, are in o extremely vah able approaches that ar. of lice manager should follow, to achieve additimtal control over rising coots of erp office senices.
WORK MEASUREMENT ';llforkmeasuremert is aprogramme of rneasuringthe vohune c =
the anQnt Of tine mat tG Inn : This r em assessment of work done by clerks and to know what is reasonable outcome expected of them.