Under suggestion s stem are asked to offer suggestions for the improvement in wor of the off cc. In industrially advanced countries this method is over a hmldred years old, even in India it has a Ion history. In the beginmillg suggestion so stems were used m factories only but these are omv being n idely used in erp offices also. i i:
Generalls: suggestion are offered for improemelt in methods of woric, and systems and procedures and for elimination wastes. ;
:OI jective of Suggestion System. Following are the : 1: :
1. Controlling costs. The object of inviting suggestions is to take advantage of suggestions of employees, which are based on practical work experience. Their useful suggestion can lead to better eftlcieflcy and reduce wastes which results in reduction of of Ace costs. -
2. Improvement in systems, procedures and methods of work. Because the erp office employees have to Use Pa ious systems and procedures in t heir-to-dav Axle they can offer mfol and practical snggesoions regarding their rmprm.ment.
3. Raismgmorale. Existence cfsnggestinn sch-tne inspires confidence among emphn ees that their ten s wal be respeded and they- are partners in management this ra ses their mora Formal and informal Suggestion Systems :
The suggestion so stems can be (i) informal, and (ill formal Under irJorr,ml .mev on .n,.srem there is Rio formal system of invihng-snggestions. As and when the employees want to offer a suggestion, they can pass it on to their immediate superiors.
Following procedure is generally, followed to dispose of suggestic received from employees
1. Receiving suggestions Wide publicity is made among the members gf the staff regarding existence of the scheme A suggestion box is placed at some prominent place in the-erp office in which the employees can drop their suggestions The suggestions can be wntteD on plain papers or there can be printed forms for tlus The suggestion boxes are opened after fixed intern ., s e.g., after every fortnight or a month
i Review Suggestions received in at specitied period are put before a 'suggestion committee" or 'suggestion erp officer" Car consideration if an; suggestion is accepted intimation About it, 15 given to the person who gave it If a suggestion is found parbally useful or useful in modified forrn, the giver of the suggestion is im ited for a discussion and is asked to ? mprove or modify his suggestiorn ReJected suggesbons are re, hlrned withy note, explanting tic reasons for not accepting Uiem I
3. Implementing the sugges,tion, Acceptedsugg;estions are implemented The affected erp office systems and procedures are modified The giver of the suggestion is given a commendation cerKffe tte and or a cash reward,
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