Maintenance Processing
Maintenance is handled through maintenance contracts. Maintenance Contracts resulting from maintenance reports and maintenance plans or directly when needed.
With maintenance messages is a need for maintenance service is pending. The maintenance message is either) (in case of disturbances with great urgency, as a requirement with fewer high priorities or as an activity reporting to capture a confirmed activity. Maintenance messages are also used to capture technical findings to form a history.
For complex and time-critical projects, the program can and Project Management be used. The overall project is a project structure mapped and implemented. Another special feature is Clearance, which serve to control security and controls making order to achieve a safe working environment.
Customer Service
In connection with Asset Lifecycle Management Customer service is a Service range of maintenance services for customers to understand. A customer request is - as in the maintenance - as a service message collected and further processing service roughly planned. A service message can with a service contract for services or a sales order for spare parts continue to be processed. Service Orders are the basis for invoicing for work performed in the sales will. In contrast to maintenance orders, they must conform to be assigned to customers and provide details for invoicing. Long-term Agreements with customers to complete a service contract. It was agreed, what services are provided and how these services will be charged. The provision of the service is over Service reports or a maintenance plan initiated.
Quality Management
The quality department monitors the entire production process through the supply chain. It confirms the proper conduct of production. These selected properties of a product or materials tested and determined the values of expression. If these values not in the allowed range defined in advance to initiate are processes scheduled for this case. The modern understanding of quality management not limited to the testing processes, but applies organizational processes of testing and the subsequent processes book. The goal is the full integration of quality management in organizational processes of production. The quality includes the Product Lifecycle Management:
• Test planning
• Quality control
• Sample Management
• Quality Certificate
• Problem management with reports
• Statistical Process Control
• Supplier Evaluation
• Evaluations
• Test equipment |
