The Hewlett Packard , various service providers (xSP) discloses the information of service of work circumstance of the service which is offered and operational circumstance etc. of network platform service information portal "information portal" announced sale and shipment to the customer in real time.
As for hp OpenView SIP, you collect with the hp OpenView product group, and the other management tool etc. you take in the information of management of efficiency information and the obstacle information etc. which are formed, selecting the information which the user needs, the service which it can manage with the Web picture which is done. Not only information of real time service, monthly also notification of report and plan stop and promotion information etc. of new service being offer possible, functioning it does as the
As for xSP, it is possible by the fact that the same platform is utilized to offer the service which conforms to SLA vis-a-vis the contract customer. When obstacle and trouble occur, as obstacle is solved rapidly, you say that it is possible also to notify the
Because of this xSP be able to actualize the discrimination conversion of other xSP, you say that the service whose it is possible to raise the degree of can be offered. In addition, we have assumed that you can lighten the human burden with management of former service use, you can actualize also the measure which raises the profit ratio of service. |