BPR has been around for quite some time and a lot has been written about it in both, the practitioner trade press and the academic research journals. However, the controversy still remains about whether there is any accurate description of BPR or BPR is just a fad - an appealing label to tag on to whatever your company is doing, to suggest that your latest and greatest work is 'in vogue'. But if reengineering is to continue in the long run, then it must do more than advertise its considerable successes to date. It must become more proactive and inclusive With regard to human, organizational and motivational change issues
Dr Michael Hammer defines BPR as the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service and speed." One of the main tools for making this change is the Information Technology (IT), any BPR effort that fails to understand the importance of IT, and goes through the pre-BPR analysis and planning phases without considering the various IT options available and the effect of the proposed IT solutions on the employees and the organization, is bound to crash during takeoff.
We have seen that the ERP systems help in integrating the various business processes of the organization with the help of modern developments in IT. With a good ERP package, the organization will have the capability of achieving dramatic improvements in critical areas such as cost, quality, speed and so on. So many BPR initiatives end up in the ERP implementation. |
