Force Management by about erp, solution for field force management
Automation of various stages of 'problem resolution' area related support and maintenance, particularly for activities: contact management, service request management, management and planning interventions in field is called field management.
Our Field Force Management summarizes 15 years of experience in making applications for support of field activities sellers, agents, technicians, maintenance etc.
Field Force Management has in fact a family of applications that support the needs of companies who manage teams, vehicles and persons on the territory of monitoring all the activities planned and optimizing field activities.
The solution Field Force Management has, in particular, many features for planning and optimization activities technical assistance and maintenance carried out by technical operators in the area.
About ERP field management has the following key features:
1. Work Force Services
Includes the set of all services for resource management field
2. Multichannel Integration Layer
Includes multi-solution integration capabilities, including integration to mobile devices.
3. Business Process Manager
Work-flow engine that allows the owner complete configuration process contact
4. Mobile
Infrastructure for the management and development of solutions to field devices (PCs, PDAs, smartphones, blackberry).
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