Knowledge Management
Today's interest in knowledge, especially for knowledge management, remains oriented business efficiency but has emerged the belief that to achieve goals that allow you to be competitive it must consider all aspects of person-employed starting the motivation and personal satisfaction as a value-added enterprise that is useful capitalize.
Knowledge Management is the set of techniques and methods
required to manage the organization of knowledge information. It 'a process designed to improve management procedures and documents and is intended to increase productivity.
Concept of knowledge management
The concept of knowledge despite its intangibility has been the focus of much research that led to several formalizations of its concepts. Companies that successfully launched projects knowledge management can significantly improve the efficiency of processes, time to market, innovative ideas, decision making, management of customer relationships and their satisfaction.
Knowledge Management is the state of development and management of resources relating to:
- research and development
- patents
- database of customers, suppliers and competitors
- Intangible knowledge
- skills
- experiences
- skills of those people in the organization
Knowledge management software
Knowledge management software is developed with the features to achieve the objectives of customers is essential to a strong integration and coordination of change on organization, processes and technologies. its help our customers to coordinate improvements on fundamental aspects in order to grow and be more competitive. |
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