Telemarketing Software
The telemarketing software plays an important part of a company contact. A well structured program optimizes internal processes, avoids loss of data, can regroup quickly gather the information, giving managers real-time analysis on the progress of work.
The Telemarketing software support companies that use the phone for business market research, surveys, customer satisfaction, promotion and sales (telemarketing) or intending to open a call center. The telemarketing software allows management of telemarketing, stores Potential clients, business sector; call notes, proposed article, and outcome, date of call, appointments and feedback agents. This kind of software allows you to design all the marketing company handling the events and contacts in automated in practice is the perfect synthesis of telemarketing, Permission Marketing and Customer Relations Management.
Telemarketing tool dedicated to all the management and planning of marketing activities and direct contact with the customer. It 'turned to the sales staff and marketing offices and created as a support tool in the definition analysis and monitoring of direct marketing campaigns.
The Monitor telemarketing stores potential customers, the business sector, the notes of the call, the item or proposed product, the outcome of the call, the date of recall, appointments and feedback from agents. And 'possible links to files offer / quote sent to potential customers.
Some features of telemarketing software:
Links to files offer / quote sent to potential customers - After installing two links are generated for different access Administrator and Operator. The administrator after entering the password will not work and see statistics for all operators and agents The operator will only display their movements and statistics.
Allows analysis and make prints lists filtered by - Operator, Product Area, the proposed typology, type of customer, postcode, city, state, region, Agent, result last contact
Schedule powerful tool that highlights the phone programmed to perform |